Privacy Policy <This
agreement includes consent to receive advertising SMS. By agreeing to these
terms, the member is deemed to have consented to the collection of personal
information and the receipt of advertising information.>
First Games Co., Ltd.
(hereinafter referred to as the "Company") values the user's personal
information and complies with relevant regulations such as the "Act on
Promotion of Information and Communications Network Utilization and Information
Protection" and the "Personal Information Protection Act." The
Company has prepared this Privacy Policy to inform users of the purpose and
method of using the personal information provided by the user and the measures
taken for personal information protection. This Privacy Policy contains various
policies regarding the Company's personal information protection, and the
Company discloses the Privacy Policy on the Company's website or within the
service so that users can easily check it at any time in accordance with the
provisions of the law. When revising the Privacy Policy, the Company takes
measures to make it easy to recognize major changes and the revision date
through announcements on the website or within the service. The Company
prepares a consent procedure for the Terms of Service and the Personal
Information Collection and Usage Guide when a user signs up for membership or
uses the services provided by the Company. If the user selects
"Agree," it is considered that the user has agreed to the collection
and use of personal information.
Article 1. Items of Personal
Information Collected and Collection Method
Items of Personal Information
Collected
We collect the following
personal information for membership registration, customer consultation, and
provision of various services. (However, some games only provide login services
and do not collect or store personal information.) ① First Games Co., Ltd.
Platform
Member ID (including email),
password, mobile phone number, game service usage records, access logs and
authentication dates, payment records, game version, carrier information, IP,
mobile device information (model name, OS version, device unique identification
number, Mac Address, etc.), terminal language and country information. ② Kakao
Game Linkage
KakaoTalk nickname, profile
picture. ③ Facebook Linkage
Name (nickname if applicable),
profile. ④ Google Linkage
Google account platform ID,
profile, nickname. ⑤ Apple Game Center Linkage
Game Center account platform
ID, profile, nickname. ⑥ Naver Linkage
Naver account platform ID,
profile, nickname.
When participating in
promotions such as events or using optional services, the following information
may be collected with the member's separate consent.
Mobile phone number, email,
address, gender, region.
Mobile phone numbers of third
parties stored in the member's mobile phone address book (limited to services
equipped with social community functions; in this case, the third party's
mobile phone number is not stored).
We collect the following
information for sending advertising text messages regarding game launches, new
services, updates, and event information.
Mobile phone number.
The following information may
be collected only for users using the services listed below.
Customer Support Service:
Email, mobile phone number, name, SMS reception consent status.
Request for payment
cancellation and withdrawal of subscription: Open market ID, payment record,
linked platform member number, email, mobile phone number.
Refund: Name, account
information (bank name, account number, account holder name), email, linked
platform member number, payment record.
Events and Promotions: Name,
address, phone number, zip code, email.
Identity Verification: Name,
certificate verifying identity.
Service for testing purposes:
Mobile phone number, mobile device information (model name, OS version, device
unique identification number, Mac Address, etc.).
When it is necessary to
collect personal information such as membership registration for children under
the age of 14, information such as the legal representative's name and contact
information may be collected to verify the legal representative's consent. If
the legal representative does not agree, the information will be destroyed.
Method of Personal Information
Collection
Collection through website and
mobile devices.
1:1 inquiry and direct input
by the user.
Provision from affiliates.
Collection through information
generation collection tools. Users may refuse the collection/use of the above
personal information. However, if you refuse to collect/use personal
information, it may be difficult to use some or all of the services.
Article 2. Purpose of
Collection and Use of Personal Information The Company utilizes the collected
personal information for the following purposes.
Implementation of contracts
related to service provision and settlement of fees based on service provision
Content provision, purchase
and fee payment, shipping of goods or sending invoices, identity
authentication, fee collection.
Member Management
Identity verification
according to membership service use and limited identity verification system,
personal identification, prevention of unauthorized use and unauthorized access
by service restricted members (members whose usage contract has been terminated
pursuant to Article 8, Paragraph 3 of the First Games Co., Ltd. Terms of Use),
confirmation of intent to join, restriction on sign-up and number of sign-ups,
record preservation for dispute adjustment, complaint handling, delivery of
notices.
Development of New Services
and Utilization in Marketing and Advertising
Development of new services
and provision of customized services, update information, provision of services
and advertisements according to demographic characteristics, validation of
services, provision of event and advertising information, identification of
access frequency, statistics on members' service usage.
Provision of Automatic Friend
Addition and Automatic Friend Registration Functions
Collecting and using the
member's phone number and third-party phone numbers stored in the member's
mobile device address book to provide automatic friend addition and
registration functions.
Article 3. Period of Retention
and Use of Personal Information
In principle, the Company
retains the user's personal information from membership registration until
withdrawal, and destroys the information without delay when the user withdraws
from membership or when the purpose of collecting and using personal information
is achieved. However, the Company retains personal information for 30 days
after membership withdrawal to prevent illegal use in accordance with the terms
and internal policies, and after this period, the member's personal information
is completely deleted.
If it is necessary to preserve
it in accordance with the provisions of relevant laws and regulations, such as
the Commercial Act and the Act on the Consumer Protection in Electronic
Commerce, etc., the Company retains member information for a certain period set
by the relevant laws and regulations. In this case, the Company uses the
retained information only for the purpose of retention, and the retention
period is as follows. ① Access logs, access IP information, service visit
records
Reason for preservation:
Protection of Communications Secrets Act / Period: 3 months ② Records on
payment and supply of goods, etc.
Reason for preservation: Act
on the Consumer Protection in Electronic Commerce, etc. / Period: 5 years ③
Records on consumer complaints or dispute handling
Reason for preservation: Act
on the Consumer Protection in Electronic Commerce, etc. / Period: 3 years ④
Records on contract or withdrawal of subscription, etc.
Reason for preservation: Act
on the Consumer Protection in Electronic Commerce, etc. / Period: 5 years ⑤
Records on identity verification
Reason for preservation: Act
on Promotion of Information and Communications Network Utilization and
Information Protection, etc. / Period: 6 months ⑥ Documents and evidence
related to national taxes
Reason for preservation:
Framework Act on National Taxes / Period: 5 years
Article 4. Procedure and
Method of Destruction of Personal Information In principle, the Company
destroys personal information without delay after the purpose of collection and
use is achieved. The procedure and method of destruction are as follows.
Destruction Procedure ①
Information entered by members for membership registration, etc., is
transferred to a separate DB (separate file box for paper) after the purpose is
achieved and is destroyed after being stored for a certain period according to
internal policies and other relevant laws and regulations (refer to retention
and use period). This personal information is not used for purposes other than
retention unless required by law.
Destruction Method ① Personal
information printed on paper is destroyed by shredding with a shredder or by
incineration. ② Personal information stored in electronic file format is
deleted using a technical method that cannot reproduce the record.
Article 5. Provision of
Personal Information
In principle, the Company does
not provide members' personal information to the outside. However, exceptions
are made in the following cases. ① When the member agrees in advance. ② When
data provision is mandatory based on the provisions of laws or when there is a
request from the court, investigative agency, or other administrative agency
according to lawful procedures. ③ When necessary for fee settlement according
to service provision.
The Company may provide the
member's personal information related to the service to the Mobile Phone/ARS
Payment Arbitration Center only to the extent necessary to resolve the issue if
there is an objection from the member regarding mobile phone/ARS payment or if
there is a request from the Mobile Phone/ARS Payment Arbitration Center for a
similar matter.
Mobile Phone/ARS Payment
Arbitration Center (www.spayment.org)
Phone: 02 - 563 - 4033, 4012
Article 6. Entrustment of
Collected Personal Information
To fulfill the service
provision contract concluded with the user and to improve the service, the
Company entrusts personal information handling to third parties as follows and
strives to ensure that the provided personal information is safely managed in
accordance with relevant laws. The agencies and purposes for which the Company
entrusts personal information handling are as follows.
Trustee: M-Po Co., Ltd. /
Entrusted Work: Sending SMS / Retention Period: Until membership withdrawal or
termination of entrustment contract.
Article 7. Rights of Members
and Legal Representatives and How to Exercise Them
Members and legal
representatives may view or modify their registered personal information or
that of children under the age of 14 at any time and may request cancellation
of subscription.
To view or modify the personal
information of a member or a child under the age of 14, please contact the
Company's Customer Center in writing or using the 1:1 inquiry function, and we
will take necessary measures without delay after verifying your identity.
Personal information
terminated or deleted at the request of a member or legal representative is
processed as specified in "Article 3. Period of Retention and Use of
Personal Information" and is processed so that it cannot be viewed or used
for other purposes.
Article 8. Installation,
Operation, and Refusal of Automatic Personal Information Collection Devices The
Company automatically collects mobile phone numbers and device identification
numbers (Device ID or IMEI) upon the user's first registration to provide
personalized and customized services. If a user refuses to automatically
collect mobile phone numbers and device identification numbers, there may be
restrictions on the use of some services.
Article 9.
Technical/Administrative Protection Measures for Personal Information The
Company takes the following technical and administrative measures to ensure
safety so that personal information is not lost, stolen, leaked, falsified, or
damaged in handling members' personal information.
The Company is doing its best
to prevent members' personal information from being leaked or damaged by
hacking or computer viruses. We frequently back up data in preparation for
damage to personal information, use the latest vaccine programs to prevent leakage
or damage to members' personal information or data, and ensure safe
transmission of personal information on the network through encryption
algorithms. We also control unauthorized access from the outside using
intrusion blocking systems and strive to have all possible technical devices to
ensure stability systematically.
The Company limits the
handling of members' personal information to the person in charge, grants a
separate password for this, renews it regularly, and emphasizes compliance with
the Company's privacy policy through frequent training for the person in charge.
We also check the implementation of the Company's privacy policy and the
compliance of the person in charge through an internal dedicated organization,
etc., and strive to correct and rectify immediately if a problem is found.
However, the Company is not responsible for any problems caused by the leakage
of personal information such as ID and password due to the member's
carelessness or problems on the Internet.
Article 10. Civil Service
regarding Personal Information The Company designates relevant departments and
a Personal Information Protection Officer as follows to protect members'
personal information and handle complaints related to personal information.
Customer Service Department:
Customer Center / Email: firstgaems@gmail.com
Personal Information
Protection Officer: Choi Tae-young / Position: Office Manager / Email:
firstgaems@gmail.com Users may report all complaints related to personal
information protection arising from using the Company's services to the
Personal Information Protection Officer or the department in charge. The
Company will provide a prompt and sufficient response to the member's report.
If you need to report or consult on other personal information infringements,
please contact the organizations below.
KISA Personal Information
Infringement Report Center (http://privacy.kisa.or.kr, 118 without area code)
Personal Information
Protection Mark Certification Committee (http://www.eprivacy.or.kr,
02-550-9531~2)
National Police Agency Cyber
Terror Response Center (http://www.ctrc.go.kr, 182 without area code)
Supreme Prosecutors' Office
Advanced Crime Investigation Division (http://www.spo.go.kr, 02-3480-2000)